Handling Difficult Conversation and Dealing with Conflict Seminar / Webinar

As many Chamber members may know, supervisors spend perhaps 65 to 90 percent of their time engaged in some form of direct communication with others. Sometimes, these interactions can be… problematic. To help you deal with these types of conversations, the Columbia Southern University Center for Continuing Education will offer ''Handling Difficult Conversation and Dealing with Conflict'' at 12:30 p.m. Nov. 12 on the CSU campus, 21982 University Lane in Orange Beach, Ala. The three-hour event will feature corporate trainer Howard Cross and it will be available simultaneously via a live webinar. ''We wanted to provide a seminar geared directly towards a person in a supervisory/management position and/or an individual who deals with human resource situations on a daily basis,'' explained CSU Director of Continuing Education Nickie Cooper. ''Conflict is inevitable, and rather than completely avoiding it or handling it in the wrong manner, Howard teaches you skills to assist with tackling problems in the workplace head on.'' In this fascinating seminar/webinar, participants will learn a step-by-step process for orchestrating effective interactions for difficult situations and tips on dealing with conflict. Cross is an expert in corporate training and development with more than 25 years of experience with Fortune 500 companies, nonprofits, first-responders and other organizations. Costs are $30 for the general public, $25 for Chamber members, CSU students, alumni and learning partners, and a $100 flat rate for groups of five. Those attending online will receive instructions on how to log in to the webinar. Chamber members are urged to attend this professional and fun workshop to improve their communications skills in conflict discussions and resolutions and more. To learn more and register for the event, visit www.ColumbiaSouthern.edu/ContinuingEd or call Laurie Coleman at 800-977-8449, Ext. 1840.